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Unplanned Water Disruption Notice – Waila Water Treatment Plant

Due to a power surge which resulted in the malfunction of our electrical breaker at the Waila Water Treatment Plant, as a result of this, three (3) out of the six (6) treated water pumps are unable to receive EFL power to operate, however, the three pumps are now being operated by the standby GenSets.
WAF teams are presently looking into the fault to determine the extent of damage and carry out urgent asset maintenance.
We request our valued customers to store water in anticipation these works which may interrupt water supply to the following areas;
Wainibuku Reservoir.
Makoi, Nepani, Nadawa, Ratu Dovi Road, Dibulu, Lokia, Davuilevu Nakasi, Koronivia, CCC & No Inflow to Tovata, Kalabu, Nasinu, Flagstaff.
Tovata Reservoir
Makoi, Kaliveitau, Veitata, Tovata rd, Qaranivalu, Caubati Koro, Daniva, Niubalavu, Raikiwai, Niuvula, Niusawa Lane, Tacirua East, Cunningham, Klasha Road.
Nasinu Reservoir
Kinoya, Caubati, Manohan, Center Point, Laucala, Nokonoko, Koka, Kinoya Road, Vasant Lal Vesivesi, Fletcher Rd, Mukta Ben, Raiwai, Raiwaqa, Vatuwaqa.
Flagstaff Reservoir
Ratu Sukuna Road, Queen Elizabeth Drive, Muanikau Road, Laucala Bay Road, Bau Road, McGregor Road, Domain Road, Victoria Parade from Sukuna Park to Nasese, Suva CBD.
Nagatugatu Reservoir.
Wrong Turn, Lakha Singh Road, Sakoca, Upper Khalsa, Tacirua Heights, Nagatugatu Residents living beside the Reservoir.
Tacirua Reservoir
Tamavua Koro, Upper Ragg, Deovji Street, Tacirua Bus, Amputch Street, Princess Road, Kali Place, Parts of Lovoni Road, Loa Street and Upper Mead Road.
Dokanisuva Reservoir
Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement.
Raralevu Reservoir.
Ovea, Cautata, Vatoa, Lakena, Vunivivi,Kiuva ,Naitalasese, Daku, Maumi, Vusuya, Mokani,Naila,Bau Island, Tokatoka, Nakelo, Rewa, Vunimono, Nadali Airport, Wainibokasi, Naselai, Nausori Town, Vunivaivai, Vuci Road, Vuci South, Lobau Feeder Road.
Water carting trucks are on standby and can be requested in case of an emergency by calling 5777.
For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.