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Unplanned Disruption Notice – Taveuni

The Water Authority of Fiji (WAF) wishes to advise our customers living in the areas listed below that they will experience a disruption in their water supply due to a burst main in Navaca.
Affected areas:


• Lower Waimaqera
• Navaca low lying areas
• Wainiyaku
• Vatuwiri
• Nakorovou Village
• Kanacea Village
• Vunikavika
• Vuna District School
• Taveuni Secondary School
• Taveuni Primary School
• Vuna Nursing Station
• Waiyoba
• Nabuono
• Ura


Water carting trucks are on standby to service the affected areas during the temporary disruption period.
Our teams are hard at work to rectify the issue as soon as possible.
We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.


For further enquiries, customers can call 3346777 or shortcode 5777 (all network users) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.