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Public Advisory – Unplanned Water Disruption Notice

Unplanned Water Disruption Notice – Nabouwalu

The Water Authority of Fiji (WAF) wishes to advise our customers living in the areas listed below that they will be experiencing a disruption in their water supply from now until further notice, due to the closure of the Nabouwalu Intake, as a result of high turbidity in the system caused by a heavy downpour.

Affected areas include:

– Bua Provincial Quarters
– Manadi Settlement
– Wainisevu
– Namulomulo
– Raviravi
– Namau
– Kabulu
– Wairiki Mill
– Navave Village
– Vunirara Settlement

Water carting trucks are on standby and can be requested in case of an emergency by calling shortcode 1508 (all mobile networks).

Our teams are working towards rectifying the issue as soon as possible.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time that supplies normalise and water quality is at a level that is safe for human consumption.

For further enquiries, customers can call 3346777 or 5777 (all mobile networks), or email

#TeamWAF #WAF #WaterForFiji #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.