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Public Advisory – Unplanned Water Disruption Notice

Due to high turbidity of our raw water causing low treated water production and impacting reservoir levels, our customers in the following areas will be experiencing disruption to their water supply.

Benau Reservoir:

– Siberia

– Batinikama

– Vunivau

– Soasoa

– Cawaira

– Vunika

– Basoga

– Rara

– Tovata

– Korowiri

– Vunicuicui

– Lajonia

– Avua

– St Augustine

– Wailevu

– Tiri

– Bocalevu

– Qaloyaga

– Benau

– Naduna

– Uluinakavika

Volanau Reservoir:

– Vatunibale

– Bulileka

– Low Cost

– Mani Road

– Vitadra

– Urata

– Boca

– Dreketilailai

– Boubale

Nasekula Reservoir:

– Delailabasa

– Tuatua

– Covata

– Tuatua Branch Rd

– Local Timber

Nabekavu Reservoir:

– Nabekavu

– Yaudigi

– Caralevu

– Kulukulu

– Airport Rd

– Navakasigani

– Solove

– Tabucola

Nasalasala Reservoir:

– Waidamudamu

– Naduna

– Vunimoli

– Salasala

Customers are also advised to boil drinking water if they experience discoloured water from their taps.

Water carting services are on standby to assist affected customers and can be requested for by calling 1508 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.