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Public Advisory – Unplanned Water Disruption Notice

Due to flooding caused by the recent heavy downpour, we have had to close our Nabouwalu Valve Key as a health and safety measure, since the high level of turbidity (dirt in water) makes the water unsafe for human consumption.

As a result, our customers in the following areas will be experiencing a disruption in their water supply from now until further notice.

Affected Areas:

Bua Provincial Quarters
Namulomulo
Raviravi
Wairiki Mill
Navave Village
Vunirara
Nanuku
Kabulu
Namau

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or toll-free short code 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.