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Public Advisory – Planned Water Disruption Notice

The Water Authority of Fiji (WAF) would like to advise our valued customers that we will be carrying out cleaning works on Sedimentation Tank No.1 at the Matovo Water Treatment Plant (‘WTP’).
As a result of these cleaning works, customers living in the parts of Sigatoka listed below will be experiencing low water pressure to no water supply from 8 am Saturday (07/05/22) to Sunday night (08/05/22).
We kindly ask residents in these areas to prepare accordingly and store enough water for use during this time.
Water supply will be progressively normalised by Sunday night (08/05/22).
Affected areas include:
– Elevated areas of Olosara
– Korotogo and neighbouring area
– Part of Sigatoka Town and Lawaqa area
– Kedrakulu and neighbouring area
– Rakirakilevu, Malaqereqere, Mataqe and Yadua neighbouring areas
– Elevated areas of Cuvu back Road
– Naduri, Nawamagi, Naroro and Malevu Village
– Sigatoka Hospital & neighbouring areas
During the temporary disruption period and for the duration of the cleaning works, the raw water inflow into the Matovo WTP shall be reduced.
Water carting trucks are on standby and can be requested in the case of an emergency by calling 5777.
We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time the water supply normalises.
For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.