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Public Advisory – Planned Water Disruption Notice


The Water Authority of Fiji (WAF) would like to advise our customers that in the course of our asset monitoring, we found an issue with one of our Waila Clear Water Pumps, requiring urgent repair in order to prevent major damage and long term service disruptions. To do so, Clear Water Pump No. 6 will be shutdown from the evening of Wednesday, 11 August 2021, until further notice.

During this period, Clear Water Pump No. 5 will be brought into operation to cushion any impact to the supply of water, however, the Waila Clear Water Pumping Station will be operating at reduced capacity, and without a standby pump, which means that any failure of the pumps will result in disruptions to water supply.

As a result, customers served by the reservoirs listed below are kindly advised to prepare accordingly and to store water for last at least 2 to 3 days worth of use.

⚬ Wainibuku Reservoir
⚬ Tovata Reservoir
⚬ Kalabu Reservoir
⚬ Nasinu Reservoir
⚬ Flagstaff Reservoir
⚬ Nagatugatu Reservoir
⚬ Tacirua Reservoir
⚬ Dokanisuva Reservoir
⚬ Coloisuva Reservoir

Following the completion of works for Clear Water Pump No. 6, overhauling works will also be undertaken for Clear Water Pump No. 4.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.