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Public Advisory – Planned Water Disruption Notice


The Water Authority of Fiji (WAF) would like to advise our customers that our technicians will be carrying out repairs works on bulk main leakages at our Vunikawakawa and Vunimoli Sector Office.

The repair works are necessary for the purpose of improving services, as the leakages are causing low raw water production to the Benau Water Treatment Plant, which is affecting water supply to the surrounding areas.

As a result of these essential operations, our customers in the areas listed below will experience a disruption to their water supply from 9:00 pm on Tuesday, 10 August 2021, until further notice.

Affected areas:

⚬ Benau
⚬ Naduna
⚬ Nagata
⚬ Vunicuicui
⚬ Korowiri (Tovata) Road
⚬ Waisavulu
⚬ Nailawa
⚬ Naqai
⚬ Nacula
⚬ Naodamu
⚬ Labasa Town
⚬ Namara
⚬ Vakamasisuasua
⚬ Nasekula
⚬ Delailabasa
⚬ Western Wreckers
⚬ Covata Housing
⚬ Tuatua
⚬ Local Timber
⚬ Lajonia
⚬ Rara
⚬ Avua
⚬ Abua
⚬ Wailevu
⚬ Tiri
⚬ Bocalevu
⚬ Qelewaqa
⚬ Vunivau
⚬ Batinikama
⚬ Naiyaca
⚬ Cawaira
⚬ Soasoa
⚬ Vunika
⚬ Basoga
⚬ Bulileka
⚬ Low Cost
⚬ Urata
⚬ Boca
⚬ Dreketilailai
⚬ Mani Road
⚬ Boubale

Customers are kindly advised to prepare accordingly and store 2 to 3 days worth of water for use.

Water carting trucks will be on stand by to assist for emergency requests.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 1508 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.