Skip to content

Public Advisory

The Water Authority of Fiji (WAF) would like to remind our customers to store water following the volcanic eruption originating from the undersea Hunga Tonga-Hunga Haápai Volcano.

As per weather reports the wide spread ash cloud released from eruption has now covered much of southern and central Lau and will continue to linger of the coming days

The volcanic eruption has released an ash cloud that contains elements of sulphur dioxide, sulphuric acid and other contaminants which will react with rainwater resulting in acid rain. The Acid rain will affect water quality, making it unsafe for consumption.

As such, we urge customers particularly in the Eastern Division, Outer Islands and those who rely on Surface Water Rural and Rain Water Harvesting Schemes to store water for the next 2 – 3 days.

Customers are advised to properly cover reservoirs, tanks and cisterns that contain drinking water to prevent contamination.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.