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The Water Authority of Fiji (WAF) wishes to advise its customers living in Nasinu and certain areas in Suva may experience low water pressure to intermittent supply from this afternoon (21/04).

Affected Areas Include:

  • Areas feeeding from Wainibuku Reservoir
    Naulu, Nakasi, Wainibuku Road, Davuilevu, Dibulu, Koronivia, Nepani, Nadawa, Ratu Dovi Road, Nadera, Narere, Navosai, Omkar Road.
  • Areas feeeding from Tovata Reservoir
    Makoi Road, Kalokalo Crescent, Tuirara, Tovata as well as elevated areas of Wainibuku to the Suva Corridor.
    Nagatugatu, Tacirua, Upper Namadi and parts of Tamavua, Dokanaisuva, Sakoca and Colo-i-suva.
  • Areas feeeding from Nasinu Reservoir
    Laucala Beach, Raiwaqa, Raiwai, Caubati, and Kinoya.
  • Areas feeeding from Flagstaff Reservoir
    Fletcher Road, Lower Raiwaqa, Lower Raiwai, Domain, Muanikau, Nasese, Nasova, Flagstaff, Victoria Parade, and Knolly Street.
  • Areas feeding from Kalabu Reservoir
    Nasole, Nadera, and areas in Valelevu.

The interruption in supply is due to a burst DN450 bulk main, which feeds treated water from the Waila Water Treatment Plant to the Wainibuku main distribution reservoir.

WAF ground teams will soon mobilze to the site to carry out urgent repairs.

The Authority urges customers residing in the areas above to use water wisely and to store water for their immediate needs during this temporary disruption period.

WAF urges all Fijians to practice reliance and at all times to have water stored for at least two days.

WAF also encourages customers to invest in storage containers or water tanks connected to the water system for storage and backup supply during any unplanned disruption that may arise due to emergency works or natural disasters.

We sincerely apologize for any inconvenience caused and we seek your understanding and patience until such time supplies normalize.

For further enquiries, customers can call 334 6777 and 5777 (all mobile networks) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.