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Public Advisory – Planned Water Disruption Notice


The Water Authority of Fiji (WAF) would like to advise our customers that WAF teams will be carrying out essential repair works to fix leakages along our Navau to Benau Raw Water Bulk line, and Benau Reservoir to Volanau Reservoir Bulk pipeline, so we can maintain optimal water supply.

As a result, our customers living in the areas listed below will experience disruptions in their water supply from 9:00 am Friday (23/04/21) until further notice.

We kindly ask residents in affected areas to prepare accordingly and store enough water for 2 to 3 days worth of use.

Affected areas:

  • Siberia Branch Road
  • Batinikama
  • Vunivau
  • Cawaira
  • Vunika
  • Soasoa
  • Basoga
  • Vaturekuka
  • Vatunibale
  • Vitadra
  • Lowcost
  • Mani road
  • Bulileka College
  • Boca
  • Urata
  • Bulileka Village
  • Dreketilailai
  • Boubale Road
  • Nabekavu
  • Waiqele school
  • Airport
  • Bal Ram Point
  • Vakasigani
  • Solove
  • Tabucola

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.