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Public Advisory – Unplanned Water Disruption Notice

Due to a defective distribution valve, we have had to close our Benau Rara main outlet for our ground team to conduct repairs. As a result our customers living in the areas listed below will be experiencing a disruption in their water supply until further notice.

Affected areas:

Ø Bocalevu

Ø Qelewaqa

Ø Wailevu Village

Ø Avua

Ø St Augustine

Ø Wailevu Tiri

Ø Whole of Rara and Lajonia

Our teams are working towards rectifying the issue as soon as possible, and we thank you for your patience and understanding during this time.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.