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Public Advisory – Unplanned Water Disruption Notice

Unplanned Disruption Notice – Vuna, Taveuni

The Water Authority of Fiji (WAF) would like to advise our customers that we will be carrying out urgent repair works on a damaged sand filter at the Distillation plant along Navecea.

As a result of these essential and urgent operations, our customers living along Delaivuna Street in Vuna, Taveuni, will experience a temporary disruption in their water supply from now, until further notice.

Customers are asked to use water sparingly during this temporary disruption period and water carting trucks will be on standby to service the affected areas.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or toll free short code 1508 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.