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Public Advisory – Unplanned Water Disruption Notice

As a result of a blockage in our Wainikavika intake caused by debris washed down from the catchment due to sustained heavy rain, our customers living in the areas listed below will experience a disruption in their water supply.

Affected areas:
-Queens Highway from Navua Bridge to Namelimeli
-Tokotoko Highway, Tokotoko Back Road, Taiperia, and Wainividio
-Nakavu Road from Navua roundabout to Waiyanitu
-Calia, Calia Back Road, Rio, Raiwaqa, Raiwaqa ALTA and Waiyanitu

Water carting trucks are on standby to service the affected areas during this temporary disruption period.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or toll-free short code 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.