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Public Advisory – Unplanned Water Disruption Notice

Wainibuku Restoration Update 3/5/21

The Water Authority of Fiji (WAF) would like to advise our customers that restoration of the unplanned disruption, caused by the landslide at the Wainibuku inlet yesterday (2/5/21), is still underway at this stage. Fortunately we have been able to reactivate partial supply through a single main thus far.

Our teams are continuing with repair and restoration works as quickly as possible, bearing in mind safety concerns from both COVID-19 and the on-site hazards of a major landslide.

Although water is being progressively restored, repairs and recovery are still ongoing. Restoration of water to some areas at this time does not mean that works are completed, and repairs will continue well into tomorrow and beyond.

We kindly ask customers in the greater Suva area to help us, and other customers, by using water sparingly during this time so as not to strain the system, since it is still operating at a reduced capacity.
At this time supply is being progressively restored to the following areas:

  • Davuilevu
  • Parts of Nakasi
  • Narere
  • Parts of Makoi
  • Parts of Nadera
  • Nepani
  • Nadawa
  • Dibulu and the Rewa Delta
  • Nasole

12 Water Carting trucks have been mobilised to service the affected areas so far.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or toll-free short code 5777 (all mobile networks) or email

TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.