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Public Advisory – SUVA

The Water Authority of Fiji (WAF) wishes to advise its customers living in the following areas that water supply will be disrupted until Sunday morning (28/01).

Areas Affected Include;

High Elevated Areas feeding from the Reservoirs

  • Raralevu
  • Wainibuku
  • Nasinu
  • Toorak
  • Flagstaff
  • Tovata
  • Nagatugatu
  • Dokanaisuva
  • Colo-i-Suva

The interruption in supply is a result of an electrical fault at the Waila Water Treatment Plant.

The disruption in supply is as a result of an electrical failure in Waila Water Treatment Plant. The repair work has already been completed and all the pumps are back into operation.

However, the disruption in supply is due to low water levels in clear water reservoirs as a result of reduction in water production during the repair works.

The Authority is kindly advising its customers residing in these areas to store and use water wisely for their immediate needs during the period.

Water carts will be on standby to service the affected areas as and when the need arises.

Supply is expected to be gradually restored from tonight up to Sunday morning (28/01/2018).

We apologise for any inconvenience that this disruption may cause.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.