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The Water Authority of Fiji (WAF) wishes to advise its customers living in Nadi and Lautoka that water supply will be disrupted from 1am Saturday 03rd February until 5pm Tuesday 06th February.

Areas affected will be Nadi and Lautoka areas except the Lautoka City Centre and some outer boundaries of Lautoka who are supplied through Buabua and Saru Water Treatment Plant (WTP).

This planned water disruption is a result of major maintenance work that will be carried out at the Nagado Water Treatment Plant. This maintenance work includes replacement of a defective control valve and another repair in the main transmission pipe to Nagado Water Treatment Plant.

Supply is expected to be gradually restored after the repair.  However, the restoration operation is a complex process that involves with air bleeding and flushing of the trunk mains. Since entire transmission system and all service reservoirs below Nagado WTP becomes empty, the anticipated time for complete water restoration will be 2.5 to 3 days after the repair. Therefore, the total estimated time for the entire operation will be 3.5 to 4 days. The supply will be restored by 5pm on Tuesday 06th February.

WAF advises that to sufficiently satisfy your water requirements over the shutdown period that each household should store 200 litres of water for drinking and cooking purposes. For other purposes such as bathing, washing dishes and clothes, more water should be stored. Once households run out of water they have stored, there will be around 100, 5,000 litre and 10,000 litre water tanks that will be located at strategic locations for people to go and fill in their containers and gallons. In addition WAF will attend to specific requests that will made by domestic customers via water carting.

WAF will ensure that during the shutdown period there will be no interruption in the major services such as hospitals, airport, schools and hotels as 100 water trucks will be deployed to cart water.

Therefore, the Authority is kindly requesting its customers residing in these areas to support this essential operation by storing sufficient water prior to the disruption and using water wisely for their immediate needs during this shutdown period.

The Water Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.