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Public Advisory – Lautoka

The Water Authority of Fiji (WAF) wishes to advise its customers living in the following elevated parts of Lautoka, that they will be experiencing low water pressure to intermittent supply from today, January 24th  until Friday morning, January 25th 2019.

Areas Affected Include;
•    Natabua Housing
•    Wairabetia
•    Saru
•    Banaras
•    Natokowaqa
•    F40 Area
•    Balawa
•    Part of Dr Singh Bend
•    Part of Feeder Rd

The interruption in supply is due to suspected blockages in the raw water bulk main from the Varaqe Dam to the Saru Water Treatment Plant resulting in low production levels.

To normalize supply the following operational works is being conducted by WAF crew members: cleaning outlet screens at the dam, flushing to remove air locks and accumulated silts from the pipeline and fix leakages that may be found from walking the raw water line.  

Supply will be restored on Friday morning, January 25th 2019.

The Authority is kindly advising its customers residing in the areas above to store and use water wisely for their immediate needs during this temporary disruption period.

Water carting trucks are on standby to service the areas as and when the need arises.

For any urgent water carting requests, members of the public are to contact the Authority’s National Call Centre toll-free line on 1507.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel and Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.