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The Water Authority of Fiji (WAF) wishes to advise its valued customers residing in the Labasa areas that the water supply will be disrupted from 10pm Thursday 15th March, 2018 to 04.00am Friday, 16th March, 2018.

This planned disruption is for the installation of a Tee for proposed development works, Installation of a Khrone Master Meter and change of a defective line valve.

The water supply will be restored gradually after 4.00am on Friday 16th March, 2018. The following areas that will experience low pressure or intermittent supply during this shutdown are as follows:

Affected Areas Include;• Labasa Town• Wasavulu, Nalawa, Naqai Areas• Naodamu, Nacula Areas• Namara Areas• WaiJevu, Rara, Lajonia, Naseakula Village• Siberia, FSC, Vulovi, Vunivau, Vatunibale, Bulileka Areas

Water carts will be on standby to service the affected areas as and when the need arises.The Authority highly regrets any inconvenience caused to its customers. For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email 


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.