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Open Storm Water Collection Chamber Along Salato Road, Not Manhole

The Water Authority of Fiji (WAF) would like to correct an eyewitness piece published on page 9 of the Fiji Times on Thursday, (3/6/21), which stated “An open manhole along Salato Rd in Namadi, Suva has been in this state for some time and needs to be covered.”

This is not a manhole, and is actually an open stormwater collection chamber.

The Authority urges the media to use the correct terminology, as it can cause unnecessary confusion for the public

The WAF Board has already begun the search for a new Chief Executive Officer.

For further information, you can call 334 6777 or shortcode 5777 (all mobile networks) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.