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Media Release – Water Disruption in Greater Suva Area

The Water Authority of Fiji (WAF) urges all Fijians living in elevated parts of the greater Suva area to store water and prepare for water disruption.

This is due to a malfunction in one of the pumps at the Tamavua Water Treatment Plant. WAF teams are already working on this and will continue to work throughout the night as needed.

Heavy rains in the highlands have caused turbidity in the water, resulting in soil and water getting into water filters, reducing the production volume at the plant.

Affected areas include:

Tacirua and Nagatugatu – Sakoca, Wrong turn, Tacirua Heights, Upper Khalsa Road, Princess Road from Khalsa Road junction to Bureta Street, including Upper Ragg, Upper Tamavua and areas of Samabula.

Dokanisuva and Colo-i-Suva – from Naisogo to Khalsa Road junction along Princess Road.

Tamavua Reservoir – Elevated areas in Lami including Delanivesi, parts of Qauia Road, Panoramic, Osonabukete, Beniveli, Uduya Point, Waiqanake.

The Authority advises Fijians to always store at least 2-3 days of clean drinking water in case of emergencies like this.

Water carting trucks will be active through the impacted areas and customers are advised to call 5777 to request carting services and other enquiries.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.