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The Water Authority of Fiji (WAF) has successfully completed the cut-in works to install the cross-connection valves as part of the ‘Waila Water Treatment Plant – Duilomaloma Road DN375 Trunk Main duplication Project’.

WAF General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said that the cut-in works were all carried out as scheduled.

“As part of this water shutdown at Waila, the two major cut-in works were carried out at the Waila Water Treatment Plant and Duilomaloma Road. WAF also undertook improvement works during the shutdown period by undertaking pipeline realignment works at the Raralevu Reservoir as well as an additional six sites where cut-in works were also carried out at the following areas: Burebasaga, Vuci Road, Nausori Airport, Taci, Suvalailai, and Natogadravu,” said Mr Uluinayau.

However, additional works will have to be undertaken this week to realign a section of the DN375 Waila-Raralevu by-pass pipeline at the Waila Water Treatment Plant.

“These works will be carried out later this week and this will not require a water shutdown,” said Mr Uluinayau.

“To better monitor flow, water pressure levels and collate data, we also installed a total of twelve flow meters at various strategic locations within the Raralevu Water Supply reticulation system,” said Mr Uluinayau.

Mr Uluinayau reiterated the purpose of the works is to boost water supply into the Raralevu system, which we anticipate to provide better services to our customers.

“WAF crew members have been working around the clock to refill the 100 water tanks which are strategically placed in nearly all villagers and communities. Additionally, we have a total of 30 water carting trucks that have been deployed to refill these water tanks and to cart water to customers,” he said.

Mr Uluinayau thanked the dedicated staff who worked tirelessly over the weekend “for their hard work and commitment during the water shutdown conducting cut-in works and installations as well as water carting services.”

Mr Uluinayau also thanked the many customers in the Nausori and Rewa Deltas who took heed of the disruption notices and alerts and stored their back-up water supply in their homes.

Meanwhile, customers are to contact the Authority’s National Contact Centre on 1507 or email for any clarification or water carting assistance.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.