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The Water Authority of Fiji (WAF) wishes to urge its valued customers in Nadi and Lautoka in the Western Division to use water sparingly due to low level at the Vaturu Dam. 

WAF General Manager Customer Services and Acting General Manager Operations, Mr. Sekove Uluinayau said that this has resulted in a low inflow of raw water from the Vaturu Dam to the Nagado Water Treatment Plant (WTP). 

Mr Uluinayau said that the water levels is nearing the critical level, and the prediction from the Fiji Meteorological Service (FMS) is that there may be below-average rainfall in the next few months. 

The Vaturu Dam level is currently at 521.590m above mean sea level (amsl). The safe water levels at the Vaturu Dam is 527m to 521m amsl, and the critical level is 520m amsl. 

Therefore, it is imperative for the public to save water and use it sparingly, as the delivery of clean and safe drinking water is a priority for WAF. 

“I urge members of the public to please practice water conservation in your homes and at the workplaces, as we need to work together to manage this finite resource.” 

Mr Uluinayau said that it is paramount that every household should store up to at least two days of water supply for any emergency use to sustain them during the disruption period until assistance arrives. 

The Authority urges customers in Nadi and Lautoka to minimize water usage particularly for car washing, watering of plants and gardens, irrigation of new turf, topping up of swimming pools and while washing of hard surfaces, like walls, driveways and footpaths is strongly discouraged. 


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.