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The Water Authority of Fiji (WAF) is ready to undertake the planned water shutdown at the Waila Water Treatment Plant at 6AM tomorrow morning (13/01).

WAF General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said that all preparatory works have been undertaken.

“WAF is ready to undertake the water shutdown at the Waila Water Treatment Plant to carry out the commissioning works as part of the ‘Waila Water Treatment Plant – Duilomaloma Road DN375 Trunk Main duplication Project’ this project is being carried out to boost water supply into the Raralevu Reservoir, which we anticipate to provide better services to our customers,” said Mr Uluinayau.

“Our teams have worked around the clock to place a total of 100 water tanks in nearly all the villagers and communities which will be facing water disruptions from Sunday morning into Monday morning. Additionally, we have a total of 30 water carting trucks that will be deployed to refill these water tanks and to cart water to customers,” he said.

Mr Uluinayau said that the Authority has spoken to many customers in the affected areas and many of them are all geared up towards the shutdown.

“We have been undertaking community engagement activities and the feedback received is positive as many customers are aware of the shutdown and have filled their back-up water supply to sustain them during the disruption period,” explained Mr Uluinayau.

The Waila Water Shutdown is from 6AM Sunday morning (13/01) to 6AM Monday morning (14/01).

Meanwhile, customers are to contact the Authority’s National Contact Centre on 1507 or email for any clarification or water carting assistance.

More updates will be made available as the commissioning works develop.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.