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Media Release – Store And Boil Drinking Water – WAF Urges Customers

Customers are being urged to store drinking water by the Water Authority of Fiji (WAF) in light of adverse weather currently affecting Fiji.

“While our teams are working around the clock to maintain good water supply throughout the country, the weather conditions may affect our systems and we are urging Fijians to be prepared for emergencies,” said WAF CEO, Barry Omundson.

“Customers should store drinking water for emergencies and boil all drinking water before consumption as an added precaution.”

“Water carting trucks are on standby and will be deployed as needed to impacted areas, with high priority given to hospitals,” Mr. Omundson added.

For further inquiries as well as water carting requests, customers can call 334 6777 or short code 5777 (all networks) or email contact@waf.com.fj

Adverse weather can cause problems such as:

  • Clogging of the water intakes.
  • Burst mains.
  • Water treatment problems due to extremely high turbidity levels.
  • Electricity supply issues.
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.