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Media Release – Non-Essential Staff Sent Home Early: WAF

The Water Authority of Fiji (WAF) has sent all non-essential staff home, as of 1 pm today, to allow them to prepare for Tropical Cyclone Yasa.

“Our hardworking and dedicated essential staff will be on duty 24/7 to assist Fijians however they can. This is a very severe cyclone and we are working around the clock to prepare for the impact on our systems,” said WAF CEO, Barry Omundson.

“We have sent all of our non-essential staff home early to ensure their safety and to make sure they have sufficient time to make the necessary preparations.”

The Authority urges all customers to stay safe during the cyclone and not to take unnecessary risks. Store 5 to 7 days worth of water to prepare for disruptions and boil all water coming through the taps after the cyclone, until otherwise advised.

For further enquiries, customers can call 3346777 and 5777 (all-mobile network users), email or go to the WAF Facebook page at


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.