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The Water Authority of Fiji (WAF) would like to advise our valued customers that a wastewater main along Denarau Island Road, from Regent Wastewater Pump Station to Navakai Wastewater Treatment Plant, has burst.

The site of the burst has been cordoned off and our technical teams are awaiting clearance from EFL and TFL teams before repair works can commence, as high voltage EFL cables and underground TFL cables are suspected to be running parallel with the water and wastewater pipes.

In the meantime, bailing trucks have been engaged to bail out the wastewater from the Regent wastewater pump station to minimise the leakages and wastewater spillage on the road.

Members of the public are kindly advised to exercise extreme caution while travelling along this road.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time that the repair works have been completed.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.