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PUBLIC ADVISORY – UNPLANNED WATER DISRUPTION NOTICE – SUVA

The Water Authority of Fiji (WAF) wishes to advise customers living in Lami and parts of Suva and surrounding areas that they may experience intermittent supply of water at times from this evening (19/03).

Affected Areas Include:

  • Delainavesi to Togalevu Naval Base
  • Elevated areas in Samabula (Votua Street, Moala Street, Lakeba Street, Lovoni Street)
  • Nailuva Road
  • Rewa Street
  • Ratu Sukuna Road
  • Howell Road
  • Fulaga
  • Lakeba Street
  • Bureta Street
  • Ki Street, Wailoku
  • Sese Street
  • Kikau Street
  • Kula Street
  • Shalimar Street
  • Moti Street
  • Raiwasa
  • Lagilagi Housing
  • Kula Street 
  • Waiqanake, Nabaka, Muaivuso, Namakala

The temporary interruption in water supply is due to low raw water inflow from the Savura and Waimanu Raw Pump Stations to Tamavua Water Treatment Plant as a result of the prevailing weather conditions causing high turbidity levels.

Due to the heavy rains, the multiple water flows into our treatment plant carry heavy sediments, this adds to the challenge we have to safely filter and treat water. So just because it rains heavy, this does not mean we have more water. The quality of the water is always paramount, and we thus do not send poor quality water to our customers, the Authority continues to ensure the safety of water meeting World Health Organisation (WHO) standards.

WAF Engineers and Technical Teams are working to maintain operations at the pumping stations and treatment plants to sustain water levels in service reservoirs.

The Authority advises customers residing in the areas above to use water wisely and to store water for their immediate needs during this temporary disruption period.

Water carting trucks are on standby to service the affected areas during the temporary disruption period.

We sincerely apologize for any inconvenience caused and we seek your understanding and patience until such time supplies normalize.

For further enquiries, customers can call 3346777 or shortcode 5777 (all mobile networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.