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Metering Policy

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Please answer all 10 quiz questions on Metering Policy.

Staff Name
1. When installing a meter, the type, size and the position of the connection is determined by WAF.
2. The connection shall be taken from the supply main to a meter box, which shall be placed ________________ from the main or in such position as WAF may determine
3. Every house or separate premises shall not have a separate metered connection from the main
4. Meters are read on quarterly basis and customers should expect bills __________________ in a year subject to review as to or when required
5. WAF has a meter replacement program for all meters expire (reaching their economic life)
6. Refurbished meters shall be used upon the discretion of WAF __________________ .
7. Who is responsible for protecting the meter from damage?
8. The Purpose of the Meters is to:
9. No meter shall be relocated by the customer
10. WAF will develop charges in consultation with appropriate stakeholders that are connected to its system in accordance with the relevant laws of Fiji.
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.