Skip to content

Unplanned Water Disruption Notice – Burst Main at the Wainibuku Bridge

Due to a 250mm burst main at the Wainibuku Bridge, our customers living in the following areas will be experiencing a disruption to their water supply from this evening (29/06) until further notice.
Areas Affected:
• FTG Nasinu
• Kalokalo Crescent to Karobo place
• Along the Kings Road From Wainibuku Junction to Hanson’s, Makoi
• Whole of Omkar road
• Whole of Navosai
Urgent asset maintenance works will be carried out at 8am Thursday (30/06) with works expected to be completed by midday with water restoration moments after.
Water carting trucks are on standby and can be requested in case of an emergency by calling 5777.
We are working to rectify the issue as soon as possible and thank you for your patience and understanding during this time.
For further enquiries, customers can call 3346777 and 5777 (all mobile networks) or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.