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Unplanned Disruption – Navua Wainikavika Intake

The Water Authority of Fiji (WAF) would like to advise our customers in the areas listed below that the current disruption in water supply is due to a blockage at our Wainikavika Intake resulting from the heavy rains.The WAF team is on standby to clear the blockage once it is safe to do so.

Affected areas:-Raiwaqa ALTA -Waiyanitu -Calia back to Calia Road -Tokotoko Highway -Toguru -Taiperia-Naimelimeli Village -Naimelimeli HospitalIn the interim, for water carting requests, members of the public are to contact the Authority’s National Call Centre on 3346777 or shortcode 5777.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 or shortcode 5777 (all networks) or email contact@waf.com.fj

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.

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