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TC Josie Situation Report No 1 as at 1900 Hours

Situation Report 1

7pm– Monday 2nd April, 2018

Re:   TC Josie Situation Report No 1 as at 1900 Hours – Monday 02nd April 2018

This situation report is to advise of the status of Water Authority of Fiji’s assets around the country following Tropical Cyclone Josie:

  • WAF is working towards restoring water supply to all affected areas in the Western Division.
  • Repairs will be carried out and water supply will be normalized once the flood waters subside to allow WAF crew members to access the affected areas.
  • The restoration operation will depend on the weather conditions.
  • Members of the public are requested to boil all drinking water.
  • Water carting trucks are on standby to service the affected areas as and when the need arises.
  • The Water Authority of Fiji (WAF) requests members of the public that require water carting services, to please contact the National Call Centre on 5777.
  • WAF apologies for the inconveniences caused and is working towards getting water supply in the Western Division restored as soon as possible.   

Click here to view the full report:

For further inquiries, customers can call 3346777 or 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.