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Public Advisory – Water Restoration

The Water Authority of Fiji (WAF) would like to advise our customers that restoration works are ongoing.
Water supply is being restored progressively to the following areas as reservoir levels continue to stabilize:
📍 Votua Street
📍Namuka Street
📍Moala Street
📍Upper Bureta St
📍Fulaga Street
📍Maharaj Place
📍Part of Ono Street
📍Upper Lakeba from Aiwa Street
📍Lower Lakeba St up to Aiwa Street
📍Upper Ono St (Incl. FNU Hostel)
📍Lower Bureta Street
📍Tubou Street
If water supply has not been normalised in your area yet, you can make a request for water carting trucks by calling 5777 (all mobile networks).
We sincerely apologise for any inconvenience caused and we seek your patience and understanding as we work around the clock to restore water disruptions.
For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.