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Public Advisory – Unplanned Water Disruption Notice

WAF UPDATE – Tamavua, Dokanaisuva, Colo-i-Suva and Toorak Reservoir Levels
The Water Authority of Fiji (WAF) would like to advise our customers that the reservoirs and their corresponding supply zone/area are still recovering from the impacts of reduced production due to high turbidity that was encountered at the Tamavua Water Treatment Plant yesterday.
We kindly ask residents and businesses business within these areas to store enough water when available as the system recovers.
Affected Areas:
📍Tamavua Reservoir
Namadi Heights, Princess Road, Rewa Street, Ratu Sukuna, Nailuva, Delainavesi, elevated Lami areas, Panaromic, Waiqanake, Togalevu
📍Dokanisuva Reservoir
Low Pressure to Elevated areas – Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement
📍Colo-i-Suva Reservoir
Naisogo, Colo-i-Suva Crest Chicken, Princess Rd, Marshall Rd, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey
📍Toorak Reservoir
Waimanu Road, Narain Jetty, Augustus Street, Brown Street, Nina Street, Mark Street, Rodwell Road, Robertson Road
Water carting trucks are on standby and can be requested in the case of an emergency by calling 5777.
We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time the water supply normalizes.
For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.