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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) would like to advise our valued customers that the water levels at that Flagstaff Reservoir, Nagatugatu, and Tacirua Reservoirs are below healthy operating levels this morning.

As a result, our customers in the areas listed below may experience low pressure to no water supply from now, until further notice.

As such, customers are kindly advised to prepare accordingly and store in their homes, while it is available, sufficient amounts of water to last them for at least 2 to 3 days.

▪️ Flagstaff Reservoir:

All feeding from Flagstaff Reservoir, high elevated areas, Ratu Sukuna Road, Queen Elizabeth Drive, Muanikau Road, Laucala Bay Road, McGregor Road, Domain Road, Victoria Parade from Sukuna Park to Nasese, Amy Street, Johnson Street, Spring street, High Street, Stewart Street, Brown Street.

▪️ Nagatugatu Reservoir – No water

All feeding from Nagatugatu – Wrong Turn, Sakoca, Upper Khalsa, Tacirua Heights, Nagatugatu residents next to Reservoir

▪️ Tacirua Reservoir – Low pressure to no water

All feeding from Tacirua Reservoir – Tamavua Koro, Upper Ragg, Deovji Street, Tacirua Bus, Amputch Street, Princess Road.

Water carting trucks are on standy and can be requested in the case of emergencies by calling 5777 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.