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The Water Authority of Fiji (WAF) wishes to advise its customers living in the following parts of Waila to Nasinu that water supply will be disrupted from this evening until 5am tomorrow morning (27/03).

Areas Affected Include:

  • Tuirara/Makoi Feed
  • Lower Khalsa Feed
  • Upper Khalsa Feed
  • Nagatugatu Feed
  • Tacirua Reservoir Feed
  • Dokanaisuva Reservoir Feed
  • Colaisuva Reservoir Feed
  • Wainibuku Road
  • Nakasi
  • Davuilevu
  • Dibulu
  • Koronivia
  • Nepani
  • Nadawa
  • Ratu Dovi Road
  • Nadera
  • Narere/ Navosai
  • Omkar Road
  • Makoi Road
  • Kalokalo Crescent
  • And also elevated areas of Wainibuku to Suva Corridor

The interruption in supply is due to a burst main along the Waila Water Treatment Plant. WAF crew members are currently on site to rectify the fault. The Authority is kindly advising its customers residing in the areas above to store and use water wisely for their immediate needs during this temporary disruption period. For any urgent water carting requests, members of the public are to contact the Authority’s National Call Centre on 5777. Water supply is expected to be normalized by 5am tomorrow morning (27/03). The Authority highly regrets any inconvenience caused to its customers. For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel and Inkk users) or email 


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.