Skip to content

Public Advisory – SUVA

The Water Authority of Fiji (WAF) wishes to advise its customers living within the elevated areas of Flagstaff will be experiencing low water pressure to no water from today 16th March, 2018 until Sunday evening 18th March, 2018.                     

The low-pressure situation in water supply is as a result of an electrical failure in Waila Water Treatment Plant causing tripping of three clear water pumps.

The repair has been completed and the Treatment Plant is back in normal operation.

However, the supply is affected due to low water levels in our clear water reservoirs as a result of the reduction of water production during the shutdown period as well as due to the high consumption pattern associated with current weather.

Water carts will be on standby to service the affected areas as and when the need arises.

The Authority highly regrets any inconvenience caused to its customers.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.