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The Water Authority of Fiji (WAF) will be undertaking a partial water shutdown in the Western Division, water supply will be disrupted to elevated residential areas of Lautoka City from 10pm Thursday (18/04) until 6am Tuesday (23/04).

WAF General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said that WAF will be able to supply water to majority of areas in Nadi while undertaking the partial planned shutdown to allow repairs to a major leakage on the high-pressure water pipeline from the Vaturu Dam to the Nagado Water Treatment Plant.

“The leakage is on the existing 711mm MSCL tee pipeline section along the Vaturu-Nagado high pressure raw water pipeline at Batiri, near the Vaturu Dam. The leakage is suspected to be a result of burst or worn out rubber from the joiner. This is leakage loses approximately one thousand liters per day,” said Mr Ulunayau.

Mr Uluinayau said the leakage is associated with the major challenge that WAF is facing which is “aging infrastructure”.

“This leakage depicts the ageing infrastructure and WAF is working to conduct necessary upgrades to the existing water systems around the country”, Mr Uluinayau said.

“Therefore, WAF has decided to carry out the repairs during the Easter long-weekend as the leakage continues to deteriorate, and if it is left unattended it would be catastrophic, leaving thousands of customers without water supply for weeks,” explained Mr Ulunaiyau.

Mr Uluinayau said that to sufficiently satisfy water requirements over the partial shutdown period each household should store at least 200 litres of water to sustain them during the disruption period for drinking and cooking purposes.

“For other purposes such as bathing, washing dishes and clothes, more water should be stored. Once households run out of the water they have stored, WAF will be placing around hundred, 5,200 litre and 10,000 litre water tanks at strategic locations in affected areas. In addition, the Authority will also attend to specific requests that will be made by domestic customers its water carting services,” said Mr Ulunaiyau.

Mr Uluinayau said WAF will ensure that during the partial shutdown period there will be minimal interruption to the major services such as hospitals, schools and hotels as 19 water carting trucks will be deployed to cart water as well 2 four wheel drive twin cabs carting 1000 litre water tanks to service inaccessible areas and smaller roads.

“Therefore, the Authority is kindly requesting its customers residing in the affected areas to support this essential operation by storing sufficient amounts of water prior to the disruption as well as to use water wisely for their immediate needs during this shutdown period,” said Mr Uluinayau.

Mr Uluinayau said that the Authority highly regrets any inconvenience caused to its customers and seeks the corporation of motorists and road users to be mindful and give way as WAF water carting trucks will be moving around during the disruption period.

Meanwhile, customers are to contact the Authority’s National Contact Centre on 1507 or email for any clarification or water carting assistance.

To view the water tank location listing – click here!


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.