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Water Meter Reading and Disconnection Areas for The Month of October 2022

The Water Authority of Fiji (WAF) wishes to advise its customers living in some parts of Suva, Nausori, Sigatoka, Nadi, Lautoka, Ba, Tavua, Rakiraki, Labasa, Seaqaqa, and Nabouwalu that our technical team representing WAF will be conducting water meter reading and water meter disconnections for all overdue accounts.

• WAF customers are kindly advised to ensure that WAF meters are accessible for meter reading by the WAF technicians with no hindrance arising from gate locks or ferocious dogs. Customers are also encouraged to ensure that the water meter area is always kept clean and well maintained.

• Water meter disconnection will be done to all overdue accounts for Commercial, Institutional and Residential customers and is not limited to below sites.

• Customers can download our WAF Mobile App and provide the water meter reading picture should you be not available at home to open gates for the technicians.

The following areas will be covered this month for meter reading:

Suva Nausori and Naboro: Customers whose meter numbers fall under the KA, KB, KC, KD, KE, KF, KK, KL, KM KP, KQ, KS, CS, NB, GB, GC, KT zoning category.

• Suva City

• Walu Bay

• Toorak

• Waimanu Road

• Nabua

• Ratu Sukuna Road

• Flagstaff

• Rewa Street

• Domain

• Princess Road

• Mead Road

• Lower Ragg

• Namadai

• Tamavua

• Wailuku

• Samabula

• Edinburgh Drive

• Macgregor Road

• Extension Road

• Cautata

• Ovea

• Wainibokasi

• Navaka

• Visama

• Colo-I-Suva

• Naboro

• Main Town Nausori

• Rewa, Noco, Nakelo – Kiuva Koro

• Towards Bau & Nausori Airport

Islands: Customers whose meter numbers fall under the ROT and MLA zoning category

• Rotuma

• Moala

LAUTOKA: Customers whose meter numbers fall under the CA, CB, CC, CG, CK meter zoning category.

• Town Area Up to Lautoka Wharf Area

• North-East of Town Up to Balawa Area

• Waiyavi East side of Town Area

• Vomo Street

• Saweni, Lauwaki, Lomolomo Village NADI: Customers whose meter numbers fall under the EA, EC, EF, meter zoning category.

• Nawaka Village, Korociri, Nakurakura, Nadi Back Rd, Meganiah, Nasau

• Solovi, Mulomulo, Taci, Nausori High Land

• Nadi Town Area

• Malawai STG 2, Namaka STG1,Carreras Rd, VotualevuSigatoka: Customers whose meter numbers fall under the JB, PE, PJ meter zoning category.

• East side of Sigatoka, Olosara, Muasara, Narara, Oloolo

• Korotogo

• Nacocolevu Ba: Customers whose meter numbers fall under the AE, AF, AD meter zoning category.

• Ba Town Area

• Balevuto

• KoronubuTavua: Customers whose meter numbers fall under L, V, PH meter zoning category

• Tavua

• Vatukoula

• Tagitagi

Rakiraki: Customer whose meter numbers fall under the M meter zoning category

Labasa: Customers whose meter numbers fall under the BA, BD, AK, DK, BC, QV meter zoning category

• Labasa Town Area

• Valebasoga/Vunivau/Soasoa

• Vunicuicui

• Vunika, Vuo, Malau

• Siberia/Batinikama/Namoli/Vatia

• Taganikula/Wainikoro

WAF urges all customers to ensure payments of outstanding bills are done on time to avoid disconnection of services. Water meter disconnection geographical locations is not limited to above listed area. Upon disconnection, customers can make their payments with WAF’s registered payment agents can take a snapshot of the receipt through our WAF Mobile App and send it for facilitation of reconnection.

WAF customers now have the option of choosing a mode of bill delivery through Email or WAF Mobile App. Simply visit our nearest customer care centre or email to make your preferred selection for timely bill deliveries.

WAF also wishes to advise its customers to contact the WAF National Call Centre on 3346777 or 5777 for Vodafone, Digicel and Inkk users or email: for assistance should you have not received your bills on time.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.