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WAF Working To Normalise Water Supply

The Water Authority of Fiji (WAF) is working around the clock to normalise water supply to customers in selected elevated parts of the Suva and Nasinu areas.

This is after the Authority had experienced a series of unplanned electricity outages at its Wainibuku pump station, and unfortunately the standby generator at the pump station failed to automatically start upon power disruption. An investigation has commenced into why this critical asset failed when it was most needed.

Another unplanned electricity outage had impacted our Tovata booster pump, and according to Energy Fiji Limited (EFL) was due to a blown transformer at Narere. Electricity supply at both sites has been restored.

Areas impacted include systems of Tovata, Nagatugatu Tacirua, Dokanisuva & Colo-i-Suva, customers in the following areas will receive low pressure and or no water:

Areas feeding on the Tovata reservoir – Makoi, Kaliveitau, Veitata, Tovata Rd, Qaranivalu, Caubati Koro, Daniva, Niubalavu, Raikiwai, Niuvula, Niusawa Lane, Tacirua East, Cunningham, Khalsa Rd.

Areas feeding on the Nagatugatu reservoir – Wrong Turn, Sakoca, Upper Khalsa, Tacirua Heights, Nagatugatu residents living beside the Reservoir.

Areas feeding on Tacirua reservoir – Tamavua Koro, Upper Ragg, Deovji St, Tacirua Bus, Amputch St, and Princess Rd.

Areas feeding on the Dokainaisuva reservoir – Seventh Day Church Dokanaisuva to Tacirua Fijian School, Vunuleba Settlement.

Areas feeding on the Colo-i-Suva reservoir – Naisogo, Colo-i-Suva Crest Chicken, Princess Rd, Marshall Rd, Taqairua, Vunikawai, Uluibeka, Colanaivau, Valesasa, Naitaqiri Nillgrey.

Meanwhile, partial supply has been restored to areas supplied through Tacirua and Nagatugatu reservoirs with low areas starting to receive water areas of Tacirua Heights, Sakoca and Savutalele are still awaiting restoration.

The Authority urges customers who are facing water disruptions and require water carting assistance to contact WAF on 3346777 or shortcode 5777.

We apologize for the inconvenience caused and we are doing our very best to meet the expectations of customers as they celebrate Diwali.


For more information, please contact the WAF Communications Team on email


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.