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The urgent repair works carried out by the Water Authority of Fiji (WAF) to the major water leakage along the Vaturu-Nagado high-pressure pipeline were conducted and completed as scheduled.

WAF Board Director, Mr Kamal Gounder said the works were completed by 4 AM Sunday morning, 10th February 2019.

“The WAF crew members started off their work along Vaturu by de-watering the high-pressure pipeline from the Vaturu Dam to the Nagado Water Treatment Plant. They were also able to isolate the leakage point to conduct the repairs without causing any major disruption to the Nadi and Lautoka customers,” explained Mr Gounder.

“The leakage was from the Gibault joint on the tee spigot connecting to the 711mm line. The leakage was due to a burst and worn out rubber from the joiner. This shows the ageing infrastructure and WAF is working to conduct necessary upgrades to the existing water systems around the country,” said Mr Gounder.

WAF General Manager Customer Services and Acting General Manager Operations, Mr Sekove Uluinayau said that with the repair work being completed, water restoration is currently in progress.

“We are now working to get water supply normalized to the areas that were affected. WAF is now in the process of re-pressurizing the high-pressure pipeline from the Vaturu Dam to the Nagado Water Treatment Plant in order to restore the full capacity of what is being received at the water treatment plant,” said Mr Uuinayau.

Water supply is expected to be normalized by 6 AM Monday morning, 11th February 2019.

“In the meantime, WAF continues to cart water to customers in the affected areas as well as to the community tanks that have been placed around in strategic locations in communities that have water supply disrupted,” said Mr Uluinayau.

Meanwhile, customers are to contact the Authority’s National Contact Centre on toll-free shortcode 1507 or email for water carting assistance.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.