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WAF SITREP #1 as at 1200HRS – 17/01/20 – TC TINO

Re:  WAF Situation Report No 1 as at 1200 Hours, 17 January 2020 – ?TC Tino

This situation report entails the status of the Water Authority of Fiji’s assets around the country in light of Tropical Cyclone Tino:

  • WAF is working around the clock to provide consistent water supply to all Fijians.
  • Repairs will be carried out and water supply will be normalized once the flood waters subside to allow WAF ground teams to safely access the affected areas.
  • Water restoration operations will depend on the weather conditions.
  • Members of the public are requested to store and boil all drinking water.
  • WAF continues to inform customers on water disruptions through SMS text messages, WAF website and Facebook page
  • Water carting trucks are on standby to service the affected areas as and when the need arises.
  • The Water Authority of Fiji (WAF) requests members of the public that require water carting services, to please contact the National Call Centre on 334 6777 or 5777 or via the toll-free line 1507.

Status of water supply around Fiji are as follows:


All major water treatment plants such as Tamavua and Waila continue to operate as normal, for now.

However, water supply is currently disrupted to Fijians in Deuba and Navua as the raw-water intakes are heavily blocked due to the ongoing heavy rainfall being experienced since yesterday (16/01). Water carting trucks have been deployed to service affected Fijians.


All major water treatment plants in the Western Division continue to operate as normal, for now.


WAF urges Fijians in Savusavu and Nabouwalu to store sufficient amounts of water as soon as possible, as the raw water intakes are likely to encounter high turbidity levels due to the continuous heavy rainfall which will force WAF to completely shut down the water supply system, until water quality improves.

Meanwhile, water carting trucks will deployed to service the affected areas, weather permitting.


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.