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Unplanned Water Disruption Notice – Burst Main at Benau in Labasa

Due to a DN375 burst main at Benau in Labasa our customers living in parts of Labasa and nearby areas will be experiencing a disruption to their water supply.
Areas Affected:
• Vunivau
• Batinikama
• Cawaira
• Soasoa to Malau Road Junction
• Basoga
• Vaturekuka Government Quarters
• Vaturekuka Correctional Service
• Sukanaivalu Barracks
• Vatunibale Depot
• Bulileka DMA – Vitandra
• Mani Road
• Prince Andrew Road
• Lowcost
• Urata Road
• Boca Road
• Dreketilailai
• Boubale
We are working to rectify the issue as soon as possible and thank you for your patience and understanding during this time.
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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.