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Unplanned Disruption Notice: Emergency Repair Works at Laucala Junction

The Water Authority of Fiji (WAF) would like to advise our customers that we will be undertaking repair works at Laucala Bay Junction off Queen Elizabeth Drive this afternoon from 8pm (16/10/22) with water restoration works to be completed by tomorrow morning (17/10/22). As a result, our customers living in the areas below will experience a disruption to their water supply.

Cutomers are advised to prepare accordingly and store water for use during this temporary disruption period.

1. USP
2. Upper Muanikau
3. Upper Vuya Rd
4. Veiuto
5. Grantham Rd from Burerua to Laucala Bay Rd
6. Varani St
7. Telau
8. Mariko
9. Fletcher rd
10. Senibuadromo
11. Statham
12. Beach Rd
13. Viria East/West and nearby areas

Water carting trucks are on standby and can be requested in case of an emergency by calling 5777 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your patience and understanding until such time supplies normalize.

For further enquiries, customers can call 334 6777 or shortcode 5777 (all mobile networks), or email

What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.