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Public Advisory – Water Restoration


We refer to our advisory previously regarding repair works at the Phluggers Lautoka Reservoir.

The Water Authority of Fiji (WAF) would like to advise our customers that our team have managed to repair the leakages and normalize the supply to the reservoir. The reservoir is currently being filled up to its maximum level and supply restoration is simultaneously being done.

Water supply to the affected customers is expected to be gradually restored between 5.00-8.00pm today.

Water supply should normalise to customers living in the following areas:

📍 Thomson
📍 Vitogo
📍 Yawini
📍 Vakabale
📍 Valetia
📍 Loma
📍 Yasawa
📍 Veitari
📍 Tavewa

If water supply has not been normalised in your area yet, you can make a request for water carting trucks by calling 5777 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your patience and understanding as we work around the clock to restore water disruptions.

For further enquiries, customers can call 334 6777 or short code 5777 (all mobile networks), or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.