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Public Advisory – Unplanned Water Disruption Notice


The Water Authority of Fiji (WAF) wishes to advise its customers living in the following areas that they will be experiencing low water pressure to no water supply at times during the day from now until further notice.

As such we kindly advise customers residing in these areas to use water wisely for their immediate needs during this temporary disruption period.

Affected areas include:

– Upper Tauvegavega, Vutuni, Varoko Top, Savara, Navau, Etatoko Top, Khalsa, Vatayaka and Varavu Top, Varandoli area

– Talaiya, Moto, Vunivaivai, Tabataba, Chinakoti, Kum and Naruku

– Maururu Village and surrounding areas

This is due to low water levels currently being experienced at our Waiwai Water Treatment Clear Water Reservoir and other service reservoirs in the Ba Supply Zone as a result of low raw water inflow caused by the flooding.

The flooding downstream of the Waiwai Water Treatment Plant has also caused damages to DN 150 and DN 100 water mains along the Maururu creeks and Talaiya Creek.

WAF team members are currently on standby at the Waiwai WTP to mobilise to clear the clogged pump station screens and undertake repairs on damaged as soon as the flood water levels recedes.

The Authority will be working to restore the water supply to affected customers as soon as the raw water inflow normalises into Waiwai Water Treatment Plant and Clear Water Reservoir levels recovers to effective operating levels.

Water carting trucks are on standby to service the areas as and when the need arises.

For water carting requests, call 3346777 or 5777.

We sincerely apologise for any inconvenience caused and seek your patience and understanding until such time that supplies normalise.

For further enquiries, customers can call 3346777 and 5777 (Vodafone, Digicel & Inkk users) or email

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What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.