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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) wishes to advise our customers that due to high raw water turbidity caused by heavy rains, the Balevutu Dam has been closed.

As a result, customers in the following areas are advised to expect a disruption in their water supply.

Affected areas are:

⚬ Balevuto
⚬ Nukuloa
⚬ Nacaci
⚬ Toge
⚬ Vatusui
⚬ Parts of Kumkum
⚬ Parts of Moto
⚬ Parts of Tabataba

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time that supplies normalise and water quality is at a level that is safe for human consumption.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.