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Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) wishes to advise its customers that the Benau and Volanau Reservoir is experiencing low production levels, due to a blocked intake.

As a result, our customers living in the areas listed below will experience a temporary disruption in their water supply.

Affected areas are:

⚬ Vunivau
⚬ Soasoa
⚬ Parts of Vunika
⚬ Basoga
⚬ Batinikama
⚬ Siberia
⚬ Cawaira
⚬ Bulileka
⚬ Vitandra
⚬ Mani Road
⚬ Prince Andrew Road
⚬ Lowcost
⚬ Bulileka Cemetery Road
⚬ Boca
⚬ Urata
⚬ Bulileka Village
⚬ Boubale
⚬ New world Supermarket
⚬ Dreketilailai

Water carting trucks are on standy and can be requested in case of an emergency by calling shortcode 1508 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.