Skip to content

Public Advisory – Unplanned Water Disruption Notice

The Water Authority of Fiji (WAF) would like to advise our customers that repair works to the DN375 raw water bulk main along Dogoru Road has been completed.

However, water restoration works are still currently in progress and as a result, customers in the areas listed below will experience a disruption in their water supply from now, until further notice.

Affected areas are:

⚬ Rara
⚬ Avua
⚬ Wailevu
⚬ Tiri
⚬ Qelewaqa
⚬ Bocalevu
⚬ Batinikama
⚬ Vunivau
⚬ Cawaira
⚬ Soasoa
⚬ Vunika
⚬ Basoga
⚬ Vitadra
⚬ Low Cost
⚬ Bangladesh
⚬ Urata
⚬ Boca
⚬ Bulileka
⚬ Dreketilailai
⚬ Boubale

Water carting trucks are on standby and can be requested in case of an emergency by calling shortcode 1508 (all mobile networks).

Our teams will be working towards rectifying the issue as soon as possible, and we thank you for your patience and understanding during this time.

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.