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Public Advisory – Planned Water Disruption Notice


The Water Authority of Fiji (WAF) would like to advise our customers in Sigatoka that our technicians will be carrying out cleaning works on the Sedimentation Tank No.1 at the Matovo Water Treatment Plant from 8:00 am Friday, 22 October 2021, until further notice.

As a result of these essential cleaning works, customers residing in the areas listed below will experience low water pressure to no water supply.

Affected areas are:

⚬ Elevated areas of Olosara
⚬ Korotogo and neighbouring areas
⚬ Part of Sigatoka Town
⚬ Lawaqa area
⚬ Kedrakulu and neighbouring areas
⚬ Rakirakilevu
⚬ Malaqereqere
⚬ Mataqe
⚬ Yadua neighbouring areas
⚬ Elevated areas of Cuvu Back Road
⚬ Naduri
⚬ Nawamagi
⚬ Naroro and Malevu Village
⚬ Sigatoka Hospital and neighbouring areas

Customers in the above areas are kindly advised to store in their homes, sufficient amounts of water to last them for at least 2 to 3 days and are requested to use water wisely during this temporary disruption period.

Customers are also encouraged to invest in storage containers or water tanks connected to the water system for storage and backup water supply during any unplanned disruption that may arise due to emergency works or natural disasters.

Water carting trucks are on standby and can be requested in case of an emergency by calling shortcode 1507 (all mobile networks).

We sincerely apologise for any inconvenience caused and we seek your understanding and patience until such time supplies normalise.

For further enquiries, customers can call 3346777 or short code 5777 (all mobile networks) or email

#TeamWAF #WAF #FijiNews #WaterForFiji💧 #Fiji


What is the process and fee for a new water connection?

How much is the Lodgment fee?

  • House under construction / Vacant land / Commercial or Industrial
    • $101.00.
  • Completely built house. – [Please provide a letter from the lands department and/ or completion certificate ]
    • $21.95. [Please provide a letter from the lands department. completion certificate or Stamped Statutory declaration on the completion of the house]

Processing Time

  • Inspection to Approval – 15 Working days from the inspection date.
  • Installation – 30 Working days from payment of New Connection cost, on a first-come, first-serve basis. [Stakeholder processing may cause delays]. *Note: Approval of installation is valid for 3 months from the date of issue.

How much does the new connection cost?

  • Type A – $285 [“T” from existing connection] Type B $345 [direct connection from WAF main line]
  • New connection costs for Commercial and Industrial customers will be estimated according to requirements and a cost will be provided.
  • Road Crossing/ Service Enlargement is payable if required for additional meters requested. This will be communicated when the approval of internal and external stakeholders are obtained. WAF on behalf of FRA will refund any unused monies to the customer where applicable.